Ranking gone

[Gracemob]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? knowmercy
Date/time issue occurred 9/4/2019
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug H2h rankings gone
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? ygoneyou tell me
What happens when the bug occurs? nmeno rank, no stats. Ypur new Op system sucks
What do you expect to see? Stats, ranks....
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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My rank is not showing either.  I was ranked in the top 5%.  My ranking has disappeared.  This is ridiculous.  My gamer tag is knowmercy.  I play on the PlayStation.  Fix this please.

[zeRudeBauw]

Bump this is a simple fix because it worked 10+ years ago.

[EA_Barry · Accepted solution]

Everyone, a fix for this issue has been identified and will be included in an upcoming update.

As the actual date of when this will be included is subject to change I will not post that right now.

Apologies for the inconvenience this has caused you all.

*marked as solution for player visibility

[djwest32]

@EA_Barry upcoming update for madden 20 or EA going to wait another year?

[DougDude]

Will this proposed fix also fix the "compare stats" issue?  I would like to look at the stats of my last opponent.  The way it stands now (same issue last year) is I can't see anything about the last person I played in H2H.  I can see my rank, but I can't see my opponent's rank and stats.  

@EA_Barry 

Thanks!

[Seriesfinale]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Haresorcerer
Date/time issue occurred Sun 9/29 approx. 9pm
What type of issue do you have? Exploit
Which mode has this happened in? Online head to head
Summarize your bug I was playing the last game I had to before entering the top 10 percent. Then magically my opponent pulled the plug ( who would want to damage their own ps4 ) and since then I have been unable to see ANY details about rank or percentage. How can an exploit like this exist? What if everyone did this, Head to Head would take a " Big Hit " to quality.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play an online head to head match and pull the power cord on an opponent during the game.
What happens when the bug occurs? ALL details about your ranking or percentage disappear indefinitely.
What do you expect to see? I expect to not see a ranking until the exploit is fixed.
PS4 Crash Reporting: Please copy the text you put in the crash report here. I did not do a crash report, I wanted to go straight to the source ( you guys )
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB

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Pics in attached file

[lilrugger12]

Yup, any day now ea. Also, stop deleting posts. 

[djwest32]

@EA_Barry another update and it's still not fixed. are u guys even attempting to fix this?

[SMDSoftball]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Junior09527
Date/time issue occurred Past 2 monyhs
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug My personal head 2 head ranking has disappeared
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Stop being lazy
What happens when the bug occurs? I just play online head 2 head
What do you expect to see? What i pay for duh. My personal online head 2 head ranking
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

I was ranked in the top 1% of online h2h. Somehow i no longer can see my ranking. I have been complaining for months along with mulitple other users. As a company you are lazy, worthless, and thiefs. Fix this problem and stop being terrible. It has never been fixed even though yall try and lie and say it is. MUT is worse than playing soccer but id rather play soccer right now than give y'all another dollar for madden. I hope somehow yall go bankrupt

[Axs3204Sxa6655]

They don’t give a single crap about what we the people have to say, they just do whatever they want. Notice how they just simply ignore us on every forum we post