Madden 23 pre-order on family account

by malogus
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Madden 23 pre-order on family account

★★ Novice

On our PS5, we have multiple accounts that play Madden (my son and myself).  In ordering the All-Madden edition, it comes with many extras that I would prefer go to my son's account rather than mine.  Given that's the case, do I need to order the game under his account for him to get the extras?  Or can I order it on mine (Family Manager account), and somehow still get the All-Madden extras to be applied to his account?

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Re: Madden 23 pre-order on family account

Community Manager

Hello @malogus,

 

Pre-order content is only available for the account that the pre-order was purchased on- that content does not get shared across accounts. If you're looking to get that extra content for your son, you'd want to make the pre-order directly from his account instead of yours. 

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Re: Madden 23 pre-order on family account

Community Manager

Hello @malogus,

 

Pre-order content is only available for the account that the pre-order was purchased on- that content does not get shared across accounts. If you're looking to get that extra content for your son, you'd want to make the pre-order directly from his account instead of yours. 

solaire.png

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Re: Madden 23 pre-order on family account

★★ Novice
@EA_Solaire Thank you!
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Re: Madden 23 pre-order on family account

Community Manager

@malogus 

 

Happy to clear that up for you, feel free to reach out any time you need help! 

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