July 2021
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? Rafa_Zuka
Date/time issue occurred Everytime
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug I try to open the game and get the notification of paused record, and them it goes black and I can't do nothing
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open the game and wait...
What happens when the bug occurs? Screen goes black and game gets infinity load.
What do you expect to see? The game running
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
LOL
Solved! Go to Solution.
July 2021
First, boot your console in Safe Mode then choose Option 5, Rebuild Database:
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
If the issue persists after that, deleting and reinstalling the game is the way to go.
Thanks.
July 2021
First, boot your console in Safe Mode then choose Option 5, Rebuild Database:
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
If the issue persists after that, deleting and reinstalling the game is the way to go.
Thanks.