Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? IPaul 6
Date/time issue occurred 10/03/2019
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I bought a pack but didn't receive it
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? Its says that the pack was not there
What do you expect to see? A better quality game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I bought a pack but didn't receive it amd it took my coins
