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Madden 20 online H2H rankings not showing.

by traquanlee
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Original Post

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Re: Madden 20 online H2H rankings not showing.

★★★★★ Apprentice

@EA_Blueberry any update on compare stats? 

Message 271 of 353 (508 Views)
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Re: Madden 20 online H2H rankings not showing.

★★★ Novice
@EA_Barry What’s the word on this? You posted in September.......
Message 272 of 353 (491 Views)
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Re: Madden 20 online H2H rankings not showing.

★ Apprentice

Will it ever be fixed, do we matter to you?

Message 273 of 353 (461 Views)
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Re: Madden 20 online H2H rankings not showing.

★ Apprentice

Oh yea a “fix” is going to come for this issue alright. It’s been 4 months and we al still waiting !! 

Message 274 of 353 (442 Views)
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Re: Madden 20 online H2H rankings not showing.

★★ Newbie

The problem is still not fixed!!

Message 275 of 353 (413 Views)
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Re: Madden 20 online H2H rankings not showing.

★★ Apprentice

This issue is still not fixed why can’t this simple issue be taken care of? I play this game only for this. EA WHY CANT YOU JUST FIX THIS ENOUGH EXCUSES... it’s beyond ridiculous absolute waste of money..

Message 276 of 353 (342 Views)
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Re: Madden 20 online H2H rankings not showing.

★★★ Guide

What’s the status on the fix? I filed a complaint with the BBB and EA responded with this:

 

This is an issue that we are aware of and we are currently working on a fix that is coming soon. Keep an eye on the Madden 20 Gridiron Notes page below for further updates.

https://www.ea.com/games/madden-nfl/madden-nfl-20/gridiron-notes

Electronic Arts
EA Help

I then replied:

I am rejecting this response because they've been saying this for years and still no fix. There is NO MENTION AT ALL of this issue and NO UPDATES about it on the page they suggest checking. I will withdraw my complaint only AFTER they fix the issue. As I said, they have said they were working on a fix over and over again and it never happens.

Message 277 of 353 (304 Views)
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Re: Madden 20 online H2H rankings not showing.

★★★ Newbie

EXACTLY THANK YOU!!!!!

Message 278 of 353 (166 Views)
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Re: Madden 20 online H2H rankings not showing.

[ Edited ]
Community Manager

@TheBigHotNReady  

We do not have any updates to share around the compare stats functionality either, unfortunately. Both the H2H ranks and compare stats tiles not displaying is not affecting every account which is making it more difficult to address than originally anticipated. We know this is important to many of you given the rise of the competitive landscape of the Madden franchise. The team is very much still aware of this impacting users and investigating - We will provide updates here as soon as we receive more information. Thank you for your patience.



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Message 279 of 353 (135 Views)
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Re: Madden 20 online H2H rankings not showing.

★★★★★ Apprentice
@EA_Blueberry Thanks for the update, but it’s hard to believe you’re trying to fix it. it’s been 2-3 years of this. Shouldn’t be that hard to figure out. I would bet most users it does not work. Does it really take 2-3 years to investigate?? Please just fix it SMH
Message 280 of 353 (126 Views)
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