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Madden 20 online H2H rankings not showing.

by traquanlee
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Original Post

Re: Madden 20 online H2H rankings not showing.

★★★ Novice
@EA_Blueberry Agile not waterfall. Database issues can be fixed in 1 day. If app issue, Reuse of old code and adjust. The ONLY way this a greater than a week to fix is staffing. If code needs rewrite, that could take time only if there’s no one to do it.
In this case, this problem should have been caught in UAT (user acceptance testing) and fixed in 1-2 days at most, if they have people to fix it. The only way to show customer displeasure is to 1. not buy next years game. 2. Not buy the subscription package (aka- follow the money)
Message 201 of 275 (432 Views)

Re: Madden 20 online H2H rankings not showing.

★★★ Novice
@traquanlee I’m not number one on the regular h2h leaderboard I beat big kitten he was number one on the regular h2h leaderboard so can you please put swaggyarias20 on the number one spot on the regular h2h leaderboard please and all the leaderboards to please
Message 202 of 275 (368 Views)

Re: Madden 20 online H2H rankings not showing.

★★★ Novice
@legendgoatvip Can you please 👏🏻 Put legend goat vip on top of the regular h2h leaderboard 👏🏻
Message 203 of 275 (352 Views)

Re: Madden 20 online H2H rankings not showing.

[ Edited ]
Community Manager

Hi folks,

 

I've removed a number of recent posts that broke the Answers HQ forum rules on being rude. We understand things are frustrating but feedback can be shared without insulting or tearing down people. Per our forum rules we do not allow users to flame and make personal remarks or insults towards anyone - members or staff alike. Please keep these rules in mind going forward as we would apply timeouts for breaking them.

 

I'll share @EA_Blueberry's posts once more to help get things back on topic. Take a look:


@EA_Blueberry wrote:

Hey, Madden fans.

The team needs your help on reproducing this. We need the following information to aide the QA team:

 

  • Gamertag/PSN ID/Origin ID
  • Platform you play on
  • Does your rank show up at all if you cycle through the various categories
  • Region in the world you reside in
  • Have you reinstalled the game? (Yes/No)

@EA_Blueberry wrote:

The team implemented a fix in a recent update expecting to have this resolved, however we started to get mixed reports that it's being fixed for some but not for others. We need to now re-investigate this by asking for information from those that are still being affected. 


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Message 204 of 275 (266 Views)

Re: Madden 20 online H2H rankings not showing.

★★★★ Novice

Still broke!!! Lies 

Message 205 of 275 (250 Views)

Re: Madden 20 online H2H rankings not showing.

★★★★ Novice
@EA_Lanna Yuppp still broken, 3+ years. No system configurations needed, maybe try to log online to your own game and see it doesn't work?
Message 206 of 275 (234 Views)

Re: Madden 20 online H2H rankings not showing.

[ Edited ]
★ Apprentice

Hey Lanna, it's also kinda rude to knowingly sell a broken game to a loyal fanbase and claim you do not know what the issues are.  Here's a thought...turn the game on...go to H2H and see for yourself since 200 posts about it dont seem to help in your teams understanding of what the issues are. This has been been going on for over 3 years and has been reported hundreds if not thousands of times.  If you do not know what the problem is then I don't know what else to say.  I'm just glad this "glitch" made it an easy choice for me to not buy the game this year.  

Message 207 of 275 (207 Views)

Re: Madden 20 online H2H rankings not showing.

★★★★ Novice

@EA_Lanna 
And Blueberry 

 

EA customer support, through this forum, and through an hour of pointless communication over the phone has proven that this is not a Customer-centric organization. They have listened to the same customer complaints for over 3 years from hundreds of customers without providing a solution to the product they provide, refusing to provide a refund, belittling customers with memes(?!?!)...

 

It really appears there is no hope for a remedy, unfortunately. I am not even disappointed in the lost money at this point, just the principal of this happening with no repercussions for EA is unsettling.

All we can continue to do is hold them accountable; I continue to recommend filing a complaint through the better business bureau. It takes less than 5 minutes.

Message 208 of 275 (174 Views)

Re: Madden 20 online H2H rankings not showing.

★★★ Novice
@legendgoatvip I should be on top of all the leaderboards but I’m not why
Message 209 of 275 (161 Views)

Re: Madden 20 online H2H rankings not showing.

★★ Newbie

@EA_Blueberry   Same issue as everyone else.   H2H screen is blank.  Cannot compare stats.  Cannot see identity or ranking of person I just played.   Does not show my percentile ranking.   Been like this for over a month.  I have all the recent updates.   The "Compare Stats" window is just blank.  And when you click on it, there is nothing in there.  Not my own stats.  Not my last opponent, etc.  This is the only reason I play Madden.  Please fix.  Thanks. 

 

1. Gamertag: Melotux 

2. PS4

3. No

4. Northeast USA

5. Yes

Message 210 of 275 (140 Views)
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