Madden 20 PC crashing every single game

[lmminence]

Product: Madden NFL 20
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred always
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Face of the Franchise - QB1
Summarize your bug So I bought Madden 20 two days ago and have so far being unable to play a single game. The game mostly runs fine with the occasional freeze for a couple of seconds, however, without fail the game will completely crash my whole pc (reboot required). every. single. game. I have tried updating Windows 10 to the latest build (I was quite far behind, thought this would be the problem) to no avail. My specs are: Intel Core i5-4670K @ 3.40 GHz 16GB RAM Nvidia Geforce GTX 1050Ti 4GB RAM
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play any game with the above specs
What happens when the bug occurs? PC crash, reboot required
What do you expect to see? Game continues
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB 16GB

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So I bought Madden 20 two days ago and have so far being unable to play a single game. The game mostly runs fine with the occasional freeze for a couple of seconds, however, without fail the game will completely crash my whole pc (reboot required). every. single. game.

I have tried updating Windows 10 to the latest build (I was quite far behind, thought this would be the problem) to no avail. 

My specs are: 

Intel Core i5-4670K @ 3.40 GHz

16GB RAM

Nvidia Geforce GTX 1050Ti 4GB RAM

[lmminence]

So I bought Madden 20 two days ago and have so far being unable to play a single game. The game mostly runs fine with the occasional freeze for a couple of seconds, however, without fail the game will completely crash my whole pc (reboot required). every. single. game.

I have tried updating Windows 10 to the latest build (I was quite far behind, thought this would be the problem) to no avail. 

My specs are: 

Intel Core i5-4670K @ 3.40 GHz

16GB RAM

Nvidia Geforce GTX 1050Ti 4GB RAM

Attached full DxDiag

[EA_Barry]

@lmminence 

Please try the following:

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Disconnect any additional peripherals, USB sticks/hard drives etc.

Thanks.

[Ehanzilla]

this doesnt work mr community manager. maybe get to your dev team and let them know that the game isnt playable for some people

[Itwazlagiswear]

We didnt have these issues until your latest update. 

[Itwazlagiswear]

Can we get an update on a potential fix coming for this. Its been weeks since the last update broke the game for alot of us PC CFM players. Its seriously frustrating having to reload the game just to play CFM games. 

[Itwazlagiswear]

No? Ok good.

[Storhelius75]

i have exactly the same problem, since madden 19. Noone ever gave me solution for that problem neither. Thats very dissapointing

[EA_Blueberry]

@Storhelius75 

I'll help you out. Can you attach a DxDiag so we can see your system specs? That will help us identify if there are any known errors and/or updates needed.

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/