Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? [edit: email address removed]
Date/time issue occurred 8/30-Present
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
Summarize your bug I currently have a Madden 20 cloud franchise and I’ve run into 2 bugs (this is the major one) This one of which crashes each time I load up a Franchise mode Player vs CPU game. I will load up the application again and re try but no luck.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Load up a cloud franchise mode in Madden 20 2. I’ve continued a number of years maybe 2 to 4 ( I don’t know if this matters) 3. Press the matchup ( it doesn’t matter how it’s played. Moments, just offense, etc) 4. Game will start to load up and show all stats. 5. Screen turns black and send you to Xbox menu
What happens when the bug occurs? Screen goes black and puts me at the Xbox menu
What do you expect to see? I expect to see the game starting to load up and show all the introduction graphics and start off the kickoff
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB