Madden 19 Play the Game Early Glitch , SCREEN MARGINS [ Edited ]

[Alex_Maksiutenko]

Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? AlexMaks14
Date/time issue occurred August 8th
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug Hi all. I believe my Madden 19 copy is bugged. I ordered the standard edition for $59.99 USD. Playstation allowed me to launch my game today and I can play all modes of it. Whenever I launch Madden 19 and am in the pause menu/main menu the game frames out. I'm not sure how else to explain it. It feels like it is not full-screen. There's a black square surrounding the pause/main menu. It's as if there's problems with the screen margins and I cannot adjust them.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not sure you can...
What happens when the bug occurs? Problems with Screen Margins.
What do you expect to see? A normal game with screen margins that adjust to my TV.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? AlexMaks14
Date/time issue occurred August 8th
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug Hi all. I believe my Madden 19 copy is bugged. I ordered the standard edition for $59.99 USD. Playstation allowed me to launch my game today and I can play all modes of it. Whenever I launch Madden 19 and am in the pause menu/main menu the game frames out. I'm not sure how else to explain it. It feels like it is not full-screen. There's a black square surrounding the pause/main menu. It's as if there's problems with the screen margins and I cannot adjust them.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not sure you can...
What happens when the bug occurs? Problems with Screen Margins.
What do you expect to see? A normal game with screen margins that adjust to my TV.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? AlexMaks14
Date/time issue occurred August 8th
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug Hi all. I believe my Madden 19 copy is bugged. I ordered the standard edition for $59.99 USD. Playstation allowed me to launch my game today and I can play all modes of it. Whenever I launch Madden 19 and am in the pause menu/main menu the game frames out. I'm not sure how else to explain it. It feels like it is not full-screen. There's a black square surrounding the pause/main menu. It's as if there's problems with the screen margins and I cannot adjust them.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not sure you can...
What happens when the bug occurs? Problems with Screen Margins.
What do you expect to see? A normal game with screen margins that adjust to my TV.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

 Hi all. I believe my Madden 19 copy is bugged. I ordered the standard edition for $59.99 USD. Playstation allowed me to launch my game today and I can play all modes of it. Whenever I launch Madden 19 and am in the pause menu/main menu the game frames out. I'm not sure how else to explain it. It feels like it is not full-screen. There's a black square surrounding the pause/main menu. It's as if there's problems with the screen margins and I cannot adjust them.

[parthk169 · Accepted solution]

If u have ps4 then first go to settings and press on sound and screen. Then press on display area settings. Drag it to the corner.

Setting->sound and screen->display area settings->drag it to corner.

[Alex_Maksiutenko]

madden 19*

[Alex_Maksiutenko]

Hi, please don't mark this as spam because it's not.

I already called the EA Support line and they told me to make another post. 

I believe my Madden 19 copy is bugged. I ordered the standard edition for $59.99 USD. Playstation allowed me to launch my game today and I can play all modes of it. Whenever I launch Madden 19 and am in the pause menu/main menu the game frames out. I'm not sure how else to explain it. It feels like it is not full-screen. There's a black square surrounding the pause/main menu. It's as if there's problems with the screen margins and I cannot adjust them.

Here is the video proof: https://streamable.com/o8vei

[Alex_Maksiutenko]

Really EA? I tell you there's a leak and you mark my post as spam? 

[EA_Barry]

@Alex_Maksiutenko

Apologies, your post was automatically filtered as spam.

[Haxusation]

This is because of video settings on your PlayStation 

[parthk169]

What video settings. I have the same problem.

[parthk169 · Accepted solution]

If u have ps4 then first go to settings and press on sound and screen. Then press on display area settings. Drag it to the corner.

Setting->sound and screen->display area settings->drag it to corner.