Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? PapaWolf343
Date/time issue occurred Dec. 1 - Current Date
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Entered a Salary cap ranked event a little over a week ago and every time I try to lock in my lineup I get the message “error: our servers cannot process your request at this time” and I get kicked all the way out to the title screen. I have tried to lock down a lineup multiple times a day for over a week. I am under the cap limit and have all positions filled
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? Error message and booted to the main screen.
What do you expect to see? I expect to be able to enter the event or be refunded the 15k coins for the tournament.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB 1,000
Thanks for your help
