MAKEOVER POP UP WINDOW WONT DISAPPEAR

[patriciahidris]

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad 7
OS Version 13
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’m not sure if others got this, too. The “makeover bubble” keeps showing no matter what. I’ve tried exiting the app, restarted again and even restarted the device but it still shows....
What do you expect to see?
Connection Type Wifi
Please select your region Asia
Country Indonesia
Additional feedback

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I’m not sure if others got this, too.
The “makeover bubble” keeps showing no matter what.
I’ve tried exiting the app, restarted again and even restarted the device but it still shows....

[SalixCat]

@patriciahidris Could you please try giving a makeover to a Sim and see if this message disappears?

[patriciahidris]

@SalixCat Hello! I did that to all of my 3 Sims. I even uninstalled and reinstalled the app. Still not working. I’m not sure what kind of “makeover” I should do to get rid of that? How do I do that? Thanks!

[SalixCat]

@patriciahidris The makeover is for non playable characters. You could try with one of the townies that walk by your house or one of your own NPCs