Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? Danny_Boy1010
Date/time issue occurred 2/12/20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I have not received my make good packs.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? I don't get my packs
What do you expect to see? N/A
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I've not received my make good packs that were given out to people who bought ultimate legend fantasy packs.