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Lucky Jack Game loses connection

by Jonobang
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Original Post

Lucky Jack Game loses connection

★★★★ Novice

Product: Anthem
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070
Enter RAM memory size in GB 16
Please select your region North America
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. At Lucky Jack
When did this happen? (dd.mm.yy hh:mm) 15.02.2019 17:30
Summarize your bug Talking to lucky jack and getting past the second dialogue option causes the game to lose connection and bring me back to main menu screen.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Talk to Lucky jack and get past the second dialogue choice.
What happens when the bug occurs? Lost connection and boot to main menu screen.
What should be happening instead? Able to talk to lucky jack and get through his dialogue.

included dxdiag and two images related to the bug, second one showing the screen i get when it crashes.

Message 1 of 10 (401 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice

I am also having this issue. I have the same amount of ram and same card model. 

Message 2 of 10 (387 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice
Same exact issue but with Commander Vule
Message 3 of 10 (362 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice

Yeah, just had the 'Sexy Danger' conversation with Rythe and Max (It's not important..) and it occurs to me that every single time I talk to Lucky Jack he messes up my game and it reloads so I guess I'll toss another log on the fire.  And how about those load times?  Also, anyone else just have the game completely dump with a death and a fall through the map after eating that ridiculous pheromone gland and running out of the hall after all the shooting begins at Princess Zhim's party? Yup...game needs work...who wants to clan up?!

Message 4 of 10 (302 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice

Since adding onto this post I have seen a post on the same issue get a lot more attention. Here, check it out here and dogpile on it so we can get it visible ot the devs instead of creating a bunch of posts about the same issue with no heat. 

https://answers.ea.com/t5/Bug-Reports/From-Owen-to-quot-Connection-Problem-Error-retrieving-Anthem/m...

Message 5 of 10 (289 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice

i have same Probleme

Message 6 of 10 (272 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice
Same issue, really wish devs would discuss this. Customer support just sends me on a goose chase.
Message 7 of 10 (240 Views)

Re: Lucky Jack Game loses connection

★★★★ Newbie

Having the same issue with Lucky Jack. Also on PC, but with a 1080...

Message 8 of 10 (196 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice
Yep, same here. Tried it three times and the same issue
Message 9 of 10 (181 Views)

Re: Lucky Jack Game loses connection

★★★★ Novice
yup got the same problem
Message 10 of 10 (168 Views)

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