Low FPS no matter what graphics settings are used

[MechaTailss]

Product: Anthem
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 (6GB)
Enter RAM memory size in GB 16GB
Please select your region North America
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. Everywhere.
When did this happen? (dd.mm.yy hh:mm) Every time I play
Summarize your bug Low frames per second everywhere in game, whether on Lowest or Ultra settings.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Low frames per second everywhere in game, whether on Lowest or Ultra settings.
What happens when the bug occurs? Low frames per second everywhere in game, whether on Lowest or Ultra settings.
What should be happening instead? I should be enjoying the game I paid for.

‌

I'm getting low frames per second everywhere in game.

I thought maybe it was because my CPU is long in the tooth, but I have the same 30-40ish FPS whether I'm using the Lowest or Ultra graphics settings, and whether I do 1080p or 2K resolution.

Using:

GTX 1060 6GB

16GB RAM

3.3GHz - 3.7GHz Quad Core (Xeon Server CPU)

Windows 7

[EA_Barry · Accepted solution]

@MechaTailss 

To help ensure your GPU is actually being used, please try the following steps:

1. Check your monitor video cable is connected to your GPU rather than your motherboard video output port
2. Open the nvidia Control Panel
3. Click Manage 3D settings
4. Click the Program Settings tab
5. Click the Add button
6. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Anthem\Anthem.exe
7. Select Anthem.exe and then Open
8. Customise individual settings if you like
9. Exit nvidia control panel and try playing.

Let us know your results here, thanks.

[MechaTailss]

And yes, I updated the graphics driver to latest, 430 or whatever, still have the problem.

[EA_Barry · Accepted solution]

@MechaTailss 

To help ensure your GPU is actually being used, please try the following steps:

1. Check your monitor video cable is connected to your GPU rather than your motherboard video output port
2. Open the nvidia Control Panel
3. Click Manage 3D settings
4. Click the Program Settings tab
5. Click the Add button
6. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Anthem\Anthem.exe
7. Select Anthem.exe and then Open
8. Customise individual settings if you like
9. Exit nvidia control panel and try playing.

Let us know your results here, thanks.

[Loco_Nobody_N7]

@MechaTailss Are you using a single channel memory or dual channel? The performance with single channel for his game is very low.

[MechaTailss]

@EA_Barry

@Loco_Nobody

Much like the problems I had with Star Wars Battlefront 2, the problem inexplicably fixed itself lmao. I've been playing Anthem and it has been running great at 60FPS.

(I mean, it's riddled with bugs now for some reason, but I'm hoping they get fixed with the upcoming update.)