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Lost crystals when refreshing a hard node

by 7win7urbo
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Lost crystals when refreshing a hard node

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung galaxy s9+
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 864-585-762
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I had 2317 crystals and refreshed hard node for juhani (LS 6-A) for 50 crystals. Nothing happened so I thought I may have miss-clicked. My crystals had not changed and I went back to the home screen and then navigated to the node. Crystals and node refresh cost were the same so I tried again. Nothing happened. I did it a 3rd time and it worked, buy my crystals went down to 2167. I suspect there was a connection issue between my client and the server
Steps: How can we find the bug ourselves? Check my crystals spending log and see that my above description is accurate.
Connection Type Wifi
Please select your region North America
Country USA

 I have no additional info

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Accepted Solution

Re: Lost crystals when refreshing a hard node

EA Live QV Team

Hi @7win7urbo and sorry to hear that.

 

Please get in touch with our Customer Support, they should be able to help.

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Message 2 of 2 (46 Views)

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Re: Lost crystals when refreshing a hard node

EA Live QV Team

Hi @7win7urbo and sorry to hear that.

 

Please get in touch with our Customer Support, they should be able to help.

Message 2 of 2 (47 Views)

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