Re: Lost all my skins

by EA_David
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Original Post

Lost all my skins

★★★ Newbie

I was trying to connect my ea account to my twitch prime account for the regal Watson skin and it wasnt showing up,I tried everything.i unlinked my EA account from twitch and readded it and than lost all my skins but kept my levels and stats,I lost the battle pass and every skin I bought or earned 

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Re: Lost all my skins

Community Manager

@soulxdemon It sounds like more than your Amazon account was unlinked.  If you unlink a console account and then link a different console account to your EA account you'll see exactly what you describe. 

Fortunately you should be able to get around this unlinking again and reconnecting your original console account to your EA account. You may need to contact support for assistance with this: https://help.ea.com/en/contact-us/

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