July 2020
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I just logged into the game to collect my Territory Battle rewards. I collected them successfully. I then went to equip some of the gear on a character, and when I pressed on "upgrade" to upgrade the gear level, nothing was happening. I clicked it a few more times, and nothing, so I forced closed the game. When I went back in, my character was not upgraded, and I didn't have any of the TB rewards anymore.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada
Hello. Unfortunately I don't have any screenshots. This is the first time this has happened. I've restarted a bunch of times and cleared the cache, nothing is helping.
Solved! Go to Solution.
July 2020
Hi. The rewards actually came back after about an hour or two. Thanks.
July 2020
Hi @Disphero23 sorry to hear that. Can you provide your Ally Code? This will help with our investigation.
July 2020
Hi. The rewards actually came back after about an hour or two. Thanks.