Lost Territory Battle Rewards

by Disphero23
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Lost Territory Battle Rewards

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I just logged into the game to collect my Territory Battle rewards. I collected them successfully. I then went to equip some of the gear on a character, and when I pressed on "upgrade" to upgrade the gear level, nothing was happening. I clicked it a few more times, and nothing, so I forced closed the game. When I went back in, my character was not upgraded, and I didn't have any of the TB rewards anymore.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada

Hello. Unfortunately I don't have any screenshots. This is the first time this has happened. I've restarted a bunch of times and cleared the cache, nothing is helping.

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Accepted Solution

Re: Lost Territory Battle Rewards

★★ Novice

Hi. The rewards actually came back after about an hour or two. Thanks.

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Re: Lost Territory Battle Rewards

EA Live QV Team

Hi @Disphero23 sorry to hear that. Can you provide your Ally Code? This will help with our investigation.

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Re: Lost Territory Battle Rewards

★★ Novice

Hi. The rewards actually came back after about an hour or two. Thanks.

Message 3 of 3 (216 Views)