Loss of buttons for Geo TB

[cdsnoop]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy Note 9
OS Version Unknown latest version
Ally Code: (Find it here: http://bit.ly/AllyCode ) 295636381
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Loss of control buttons in phase 1 of the special mission in Geo TB.
Steps: How can we find the bug ourselves? Unknown
Connection Type Wifi
Please select your region North America
Country US

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Second Geo TB in a row with a loss of buttons.

[EA_HighCommand · Accepted solution]

Hi @cptkarl_swgoh and @cdsnoop and sorry to hear that.

You both have not yet updated your game to the latest client (17.3) which hopefully will fix this specific issue. We have a larger thread specifically for this issue created HERE

[cptkarl_swgoh]

Hello together.

I had the same issue, also in Geos TB special mission.

android system - Galaxy S6

issue: missing rewards for guild.

used Droideka's special - B1 attack did not start and buttons disappeared.

4G connection - see screenshot.

Ally Code: 214-656-366

[EA_HighCommand · Accepted solution]

Hi @cptkarl_swgoh and @cdsnoop and sorry to hear that.

You both have not yet updated your game to the latest client (17.3) which hopefully will fix this specific issue. We have a larger thread specifically for this issue created HERE