Losing money in the game

[ytn6vlm]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 14
OS Version iOS 16
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I was in the game on my phone with about 18,000 simoleons, until I log on the game on my iPad and it seems to be back in time when I had 8,000. I check the cash and it is also back in time, I had 92 and it turned into 32. The sims were also in events from a while back
What do you expect to see? The money I saved back.
Connection Type Wifi
Please select your region North America
Country Canada

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Not any

[Ilois4]

@ytn6vlm Hi, playing with multiple devices can cause issues with saving the progress. I do not recommend to play with multiple devices but if you do it, please be careful and remember to close the game properly in the first device before opening it on the second device.