Re: Loot falls through trash bag and becomes unreachable

by EA_Blueberry
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Original Post

Loot falls through trash bag and becomes unreachable

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070 Driver version: 419.67
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? rrrrttt2
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skull Town
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Irrelevant
When did this happen? (dd.mm.yy hh:mm) 03/26/2019 20:00
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Loot falls through trash bag model and becomes unreachable.
What should be happening instead? Loot should fall on top of the trash bag and be reachable.
Steps: How can we find the bug ourselves? 1. Travel to the location shown in the provided picture 2. Throw something small enough to fit in the trash bag model 3. Find that loot falls through the model and becomes unreachable

My best guess is that either this specific trash bag or all trash bags have no rigidbody and cannot be physically interacted with. This would explain why objects can fall through it and, once they are no longer in sight, become unreachable.

 

I've attached a picture showing the location (minimap) and exact trash bag where the bug occurs.

Trash bag location

Message 1 of 4 (298 Views)

Re: Loot falls through trash bag and becomes unreachable

Community Manager

Thank you for including the screenshot!

Blueberry.png
Message 2 of 4 (268 Views)

Garbage bags preventing hop up pick up

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? cheater00
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Garbage bags anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Picking up an item from a loot tick
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? hundreds
When did this happen? (dd.mm.yy hh:mm) not sure but could look it up if necessary, i recorded it
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Sometimes loot ticks are around garbage bags. Sometimes hop ups from them will drop on the floor below the garbage bags. At that point the hop ups will not be possible to pick up because they are fully obscured by the garbage bag.
What should be happening instead? It should be possible to pick up the item.
Steps: How can we find the bug ourselves? Test loot ticks standing around garbage bags. Look in the map editor and check that collision allows hop ups to be picked up around garbage bags. If you can't find the exact place this happens, I could look it up, as I have made a recording.

This isn't a huge bug, but it can be a bit frustrating, especially if it eg happens with a turbocharger.

Message 3 of 4 (282 Views)

Re: Loot falls through trash bag and becomes unreachable

This bug seems to occur on many trash bags, not just those.
Message 4 of 4 (236 Views)