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Login issues ticket

by Whyb0t
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Login issues ticket

★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 443-918-842
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Game could not load cantina this morning (3/15/19 PST)
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

This is where I was led by the forum post to submit a ticket. Connection issues happened this morning between 8am and 11am PST, missing the entire first half of Heroic Triumvirate. Was able to connect around 11:15

Message 1 of 2 (64 Views)

Re: Login issues ticket

Hi, thanks for the report! If you were negatively impacted by a server issue, please submit a Customer Support ticket and provide them with the details of your issue.

https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...

Thanks!
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 2 of 2 (40 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

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Find your Player ID

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Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

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