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Log in issue. I can't log in to my acc.

by 0GhostWolf0

Original Post

Log in issue. I can't log in to my acc.

[ Edited ]
★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Asus Max Pro
OS Version Android 8.1.0
Ally Code: (Find it here: ) 691-689-417
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug I tried to log on to my accunt with my email and my password, than it loggs on. The google play icon says the right name when I log in, but in the game I cant see my caracters, and it shows that I loged in with someone else's accunt. (I t even changed my in game name too) And no matter how many times I try to relog on my accunt I cant get back my old caracters. Also I made sure that I logged in with the right email name and passworld. It started to occure when a timed out sceen pooped out. In the list of players I maneged to find my old in game accunt. I only know my ally code becuse one of my friends play this game too and he could look it up in the friends list.
Steps: How can we find the bug ourselves? I just logged in on my accunt
Connection Type Wifi
Please select your region Europe
Country hungary


Ewokator is not my in game name, and I cant get back my old accunt.I lost all my caracters.

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