Locked out of TW???

[DanaDDissent]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Cannot join TW
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493-691-836
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot join TW. It says I'm locked.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

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I am locked out TW.  I am not the only one. I am getting reports from my guild members   The lock says over a day from now.  This is unacceptable.  

[Sleepybear84 · Accepted solution]

i had this same thing showing. It's not player locked out, it is saying your characters lock in 1D 46M.

You can actually still click that join button even though it is greyed out.

Also wanted to point out that this is not a solution to this bug at all, just a work around. I upvoted that I am suffering from this bug as well, because it showed the Join button as greyed out for me as well. 

[Sleepybear84 · Accepted solution]

i had this same thing showing. It's not player locked out, it is saying your characters lock in 1D 46M.

You can actually still click that join button even though it is greyed out.

Also wanted to point out that this is not a solution to this bug at all, just a work around. I upvoted that I am suffering from this bug as well, because it showed the Join button as greyed out for me as well. 

[DanaDDissent]

Thank you. As soon as I posted here, I went back into my Discord server, and someone told me the same thing, so I posted as an announcement for all 10 guilds.  Thank you for your response!!  

[sperkins2001]

Same problem here. Some of us have figured out that the button is grayed out, but at this point we still have 13 fewer members than usual joined, with only a few hours to lock.

[jbergfeld]

I joined but it didn't take. I kept checking to make sure I was in and saw the grey button.

[jaronikj]

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@DanaDDissent wrote:

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Cannot join TW
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493-691-836
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot join TW. It says I'm locked.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

‌

I am locked out TW.  I am not the only one. I am getting reports from my guild members   The lock says over a day from now.  This is unacceptable.  

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I was finally able to join, but several guild members could not.  We are down 10 million power which took my guild out of the 2vs1 zeta slot.