Help us improve Answers HQ! Take Survey No, Thanks

Locked out of TW???

by DanaDDissent
Reply

Original Post

Highlighted
Accepted Solution

Locked out of TW???

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Cannot join TW
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493-691-836
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot join TW. It says I'm locked.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

I am locked out TW.  I am not the only one. I am getting reports from my guild members   The lock says over a day from now.  This is unacceptable.  

Screenshot_20180901-141120_Heroes.jpg
Message 1 of 6 (207 Views)

Accepted Solution

Re: Locked out of TW???

[ Edited ]
★★★★ Novice

i had this same thing showing. It's not player locked out, it is saying your characters lock in 1D 46M.

You can actually still click that join button even though it is greyed out.

 

Also wanted to point out that this is not a solution to this bug at all, just a work around. I upvoted that I am suffering from this bug as well, because it showed the Join button as greyed out for me as well. 

View in thread

Message 2 of 6 (194 Views)

All Replies

Re: Locked out of TW???

[ Edited ]
★★★★ Novice

i had this same thing showing. It's not player locked out, it is saying your characters lock in 1D 46M.

You can actually still click that join button even though it is greyed out.

 

Also wanted to point out that this is not a solution to this bug at all, just a work around. I upvoted that I am suffering from this bug as well, because it showed the Join button as greyed out for me as well. 

Message 2 of 6 (195 Views)

Re: Locked out of TW???

★★★★ Novice

Thank you. As soon as I posted here, I went back into my Discord server, and someone told me the same thing, so I posted as an announcement for all 10 guilds.  Thank you for your response!! Standard smile 

Message 3 of 6 (176 Views)

Re: Locked out of TW???

★★★★ Novice

Same problem here. Some of us have figured out that the button is grayed out, but at this point we still have 13 fewer members than usual joined, with only a few hours to lock.

Message 4 of 6 (136 Views)

Re: Locked out of TW???

★★★★ Newbie

I joined but it didn't take. I kept checking to make sure I was in and saw the grey button.

Message 5 of 6 (117 Views)

Re: Locked out of TW???

★★★★ Novice

@DanaDDissent wrote:

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Cannot join TW
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493-691-836
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot join TW. It says I'm locked.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

I am locked out TW.  I am not the only one. I am getting reports from my guild members   The lock says over a day from now.  This is unacceptable.  


I was finally able to join, but several guild members could not.  We are down 10 million power which took my guild out of the 2vs1 zeta slot.  

Message 6 of 6 (77 Views)

GET SUPPORT AS YOU PLAY

Find and tap Contact Support in-game under Settings, or contact us on EA Help.

Contact EA Help

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help