Lobby screen freezing and unplayable after 3 to 4 consecutive games

by XWhit3RussianX
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Original Post

Lobby screen freezing and unplayable after 3 to 4 consecutive games

★★★ Newbie

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? XWhit3RussianX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading into lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3 to 4 usually
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? after playing 3/4 games consecutively I will return to the lobby and find it glitched, the player character moves oddly, the top menus for legends and that are inaccesible, the currenceies in top right are also replaced with moving lines and I cannot join games anymore for the rest of the night. This issue has persisted after restarting the game as well as several re-installs
What should be happening instead? I should be able to play immediately
Steps: How can we find the bug ourselves? Play several games, usually gives it away with a long loading screen after the final game

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? XWhit3RussianX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
Which Legend were you playing (if applicable)? -
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. -
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Had just exited a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3/4 consecutively
When did this happen? (dd.mm.yy hh:mm) Every time i've played since launch
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? After playing 3/4 games consecutively I will return to the lobby and find it glitched, the player character moves oddly, the top menus for legends and that are inaccesible, the currenceies in top right are also replaced with moving lines and I cannot join games anymore for the rest of the night. This issue has persisted after restarting the game as well as several re-installs
What should be happening instead? I should be able to ready up and join another game
Steps: How can we find the bug ourselves? It appears after 3 or 4 games, upon exiting the last game the loading time to get back to the lobby is lengthened indicative that it has occured

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