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Loading times over wifi

by MissRobotoDN
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Original Post

Loading times over wifi

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei Mate20Pro
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 758-884-944
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Loading times over wifi
Steps: How can we find the bug ourselves? ?
Connection Type Wifi
Please select your region Australia
Country New Zealand

Client takes 1-2 minutes on each loading screen e.g. when starting a Squad Arena match, making purchases in shipments.

 

Only impacted over wifi, loads okay on mobile data.

 

Have tried: force closing app, restarting device, uninstalling. None of these have improved the load times.

 

Game is bordering on unplayable over wifi, no other services or mobile games are experiencing similar issues (swgoh only.)

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