Re: Live pass tickets locked in store

by EA_Blueberry
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Original Post

Live pass tickets locked in store

★★★★★ Newbie

Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug The live pass tickets won’t unlock in the store after you pass milestone 10
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase premium pass and reach milestone 10 and watch nothing unlock in the store
What happens when the bug occurs? You can’t purchase tickets
What do you expect to see? The tickets unlocked in the store

Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug The live pass tickets won’t unlock in the store after you pass milestone 10
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase premium pass and reach milestone 10 and watch nothing unlock in the store
What happens when the bug occurs? You can’t purchase tickets
What do you expect to see? The tickets unlocked in the store

Message 1 of 4 (576 Views)

Re: Live pass tickets locked in store

Community Manager

Hey, @FollowingPrune1 

Would you be able to screenshot me where you're at in your milestone and the store? 

Have you tried re-installing the app, checked your device for updates, and restarted the device? 

Blueberry.png
Message 2 of 4 (552 Views)

Re: Live pass tickets locked in store

★★★★★ Newbie

IMG_0837.PNGSeeIMG_0836.PNG

Message 3 of 4 (544 Views)

Re: Live pass tickets locked in store

Community Manager

@FollowingPrune1 

Thank you. Can you DM me your NBALM User ID and device type?

Blueberry.png
Message 4 of 4 (536 Views)