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List of known bugs

by Phantomlover1717

Original Post


List of known bugs

[ Edited ]




Please read about How the bug forum works before posting your own bug report.
Thank you! 

The list of known bugs is an overview to find the bugs reported on Answers HQ quick and easy.
Bugs not mentioned on the list, or removed from this list aren't necessarily forgotten by EA.
The list is independent of how EA manages confirmed bugs.





do not work for EA



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List of known bugs

[ Edited ]


- Collection posts

Posts about the same problem but with different objects involved or different models of phones.

[Collection thread] - Items missing after patch

[Collection thread] - Issues with certain devices

[Collection thread] - Objects out of place when performing action


- App issues

Issues with the user interface, cloud, social options, store, settings or ads

[Open] - Disappearing contacts and relationships of Sims

[Open][Workaround] - Unable to accept or decline friend request

[Open]Tutorial message from previous game partially covers screen

[Open]Game keeps crashing

[Fixed] - Tinkerer Heirloom Missing from Store & Retirement Chests

[Open]Connection Issue with the loading screen

[Open] - Game lagging after Sep 11th update

[Open] - Misaligned Object Name & Descriptions

[Open] - Button for changing careers is missing from Fashion work station

[Fixed?] - Game freezes when watching ads

[Open][Workaround] Off center advert, can’t close after playing

[Open] - It's day when it's night and night when it's day


- Game issues 

Issues with the game itself.

[Open][Info needed] - Hours pass but Sims don't finish their work

[Open]Friends/ Contact list disappeared

[Fixed]Missing Mailbox in home lot

[Open] - Sims stand around on home lot

[Fixed?] - Land development lost progress

[Open] - Pricing jumps on Fledgling Streamer Station

[Open] - Adopting a sim not successful

[Fixed] - Monarch fireplace showing faces as design



[Open] - Broken rooms and blue cars

[Open]Need to improve lifestyle to unlock land

[Open]Glorius Hardwood changes color

[Open] - Objects showing up as blocked after being placed

[Open] - Missing Event Items from “Buy” Tab - After QoL update

[Open] - Iconic computer station not recognized as part of the hobby collection

[Open] - Another Land expansion is currently unlocking when there isn't

[Open] - Gold Hottub Black Swatch not working



[Open]Ancient elder NPCs don't disappear

[Open] - Risky action missing when Sims says it's ready for it

[Open] - Toddler doesn't show up for interactions

[Open] - Garden Gnome Mascot suit results in Sudden Onset Baldness

[Open] - Sim shrinking

[Open] - Make space for Sim already in household

[Open] - Sims can’t interact with toddlers using objects

[Open] - Full household dialog box does not appear when adding new NPC

[Open]Toddler floating on air instead of sleeping in bed

[Open] - Action bubble for family event not showing

[Fixed] - Surprisings choice doesn't show whole Sim

[Open]Siblings don’t recognize each other

[Open] - NPC has disappeared from home and family portrait

[Open] - Dark items and Sims since Date Night update

[Open]Window frame color isn't quite right

[Open] - Hot Tub 2000 needs illuminated wall

[Open] - Sim doesn't show up for events or socializing



[Open] - Ability to change Sims genetics when it shouldn't be possible

Izzy and fashion gems

[Fixed?] - Icons Not Always Showing on Izzy Shop Rolls

[Open] - Beachy effect is not showing up in the Izzy shop



[Open]Llama Zoom actions for items not owned

Retirement, promotions, generations and Heirlooms

[Open] - Izzy effect not visible in family portrait after retirement

[Open] - Heirloom Collection box doesn't show collection

[Open] - Story marked as new in Heirloom box while it isn't new

[Open] - Duplicate Trait/Heirloom doesn't have "Already Owned" tag on shop


- Graphical

Issues with how things look or act.

[Open] - "z Z z" sleeping effect stays on Sim after waking up

[Open] NPC is missing in career

[Open] - Blanket Arizona plant goes through walls

[Open] - Guitar sinks into the floor

[Fixed] - Holiday Hearth Has Lost Its Fire

[Open] - Skin of Sim shown on Gnome suite

[Fixed] - Cuddly Bear changed ears and eyes

[Open] - Pastoral Perfection Lamp turned off

[Open] - Sparkling Path isn't sparkling at daytime


CAS clothing

[Open] - No Visible Bracelet for Nicely Knit Sweater Dress

[Open]Cuts and holes on cowboy boots when sims wears Boot-cut Slacks

[Open]Line through Elegant Tradition skirt

[Open] - Soft Spot for Softness can't be combined with necklace

[Open] - Going out jacket combo with High water boots

[Open] - Imperfections/Holes on Riverbed Rolled Shorts

[Fixed?] - Holes in Cupid’s Arrow Satin shorts and Gothic Glamour Blouse

[Open] - Graphical Issues with Battle Goth Combat Boots

[Open]Punch of punk choker is not visible or has imperfections

[Open] - Gothic Glamour Blouse Swatches Changed

[Open] - Imperfections on pants when paired with Moschino boots

[Open] - Carnaby Knee-High Boots Color Swatches Disappeared

[Open] - Male Child’s Cardi Diem Bowtie Combo

[Open] - Visual glitch on legs on Right on Track Tracksuit

[Open] - Visual Glitches with Crush Tanktop

[Open] - CAS Visual bugs - Nice 'n Cozy Sweater and Cozy Up Top


CAS hair

[Open]Bald spot in the Preppy Ponytail

[Open] - Mohawk Updo has black spots

[Open]CAS: Children's Medium waves Hair color lost after update

[Open] - Visual Glitch on Bandana Bonanza

[Open] - Oh So Fine Hairstyle Bald Spot


- Party 

Issues with your own or parties from others.

[Open] - Cannot return to party

[Open] - Never started party ends when launching app

Might be related: [Open]Party failed to start [Network error 450]

[Open] - Missing Career/Hobby Icons on Party-Search

[Open] - Levelling up account while at a party and not getting extra energy

[Fixed] - Fireworks - party action has wrong label

[Fixed?]Party switches from Friends Only to Everyone

[Open]No sims in parties after Fashionista update

[Open] - Points not listed on new items

[Open] - Sims not showing up for action

[Open] - Party guests spawn at another party

[Open] - Party Chat doesn't reflect the actual party level

[Open] - Can't start a party

[Fixed?] - Can't interact with hobby items at parties

[Open]Modelling career home items

[Open] - Not getting party notifications on phone

[Open]Alfred the Anglerfish missing the party action in OWN party

[Open] - Party progress disappears on own party (0 stars)

[Open] - Sims plumbobs are black at parties


- Work

Issues at the workplace of your Sims.

[Open]Can't continue A Cut Above Stylist Career

[Open] - Fashion studio not always offering 95 star action


- Hobby

Issues with hobbies.


- Quests

Issues with the quests 

[Open]Quest menu is asking me to place items I don't have

- Events

Issues with normal events, family events or special (limited time) events.

[Open] - Missing Internet Icon quest

[Open] - Issues with the baby quest not starting or finishing

- Sweet Treat Showdown

Issues with the sweet treat showdown.

[Open][Info needed] - Missing the Grand Prize from 'Charming Gardens' STS

[Open] - Did not get grand prizes from Sweet Treat Showdown

[Open] - Not getting rewards for Sweet Treat events

[Open] - NPCs showing up in normal clothing at STS

[Open] - Sweet Treat Challenge bake off start button unresponsive




do not work for EA



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Re: List of known bugs

Community Manager

Hi @Phantomlover1717,

Thanks for taking the time to do a list with the reports from other Simmers, hope it's helpful for everyone! Standard smile

XP for you!

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Re: List of known bugs

[ Edited ]


Special events

Hot tub event:


Easter event:


ASOS event:


World of Luxury Event:


Internet Icon Event:


Halloween Event:









World of Luxury 2:



Be My Valentine:



Anniversary quest:


Backyard Barbecue:


Internet Icon:



Halloween event:



do not work for EA



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