Linking email to C&C

by trublackout99
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Original Post

Linking email to C&C

★ Novice

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S8
OS Version 8.0
What is your Player ID? blackout99
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Request email link code. Directly upon receipt of code, entered and given message of wrong code.
Steps: How can we find the bug ourselves? Try link email that is external to EA servers?
Connection Type Wifi
Please select your region North America
Country USA

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S8
OS Version 8.0
What is your Player ID? blackout99
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Request code to email. Tried 4 different emails to see if mail server had issue...entered code when email finally came through, says incorrect code.
Steps: How can we find the bug ourselves? Link email using address outside EA servers perhaps?
Connection Type Mobile
Please select your region North America
Country USA

Message 1 of 3 (365 Views)

Re: Linking email to C&C

EA Live QV Team

Hey @trublackout99 thanks for the report. I'll pass this on for further investigation. Can you confirm that none of the other emails went into spam or junk folders?

Message 2 of 3 (350 Views)

Re: Linking email to C&C

EA Live QV Team

Hi @trublackout99,

 

To follow up, can you please try again and ensure that there is no additional space after you've put in the email?

Message 3 of 3 (332 Views)