OMG I hadn't realized this problem still this topic showed up. I asked to refund or help in any other ways to EA help. I have 2 accounts for this game. The pics↓ show up in the account I haven't buy this bundle at. Now it's 18th April in Japan. I compared these pics and my storage, which is in the account I have bought this. Exactly some colors are missing.
May 2019 - last edited May 2019
Hi I'm glad to hear EA clarified that, but that was actually my point in bringing this problem to light. As I stated in the bug report and several times throughout this thread, the fact is certain colors are only available for certain skintones, but it's not advertised that way, which make it seem as if you get all colors. And while it doesn't appear EA will change that, I'm still hoping they will at least change how it's advertised to make it clear to anyone who buys these types of make -up packs as they all seem to be that way.
@caprisim I've passed that feedback on. Personally, I think it would be helpful if all colours were available for all skin tones. At least to give the option, even if it looks weird (maybe you're going for a weird looking Sim)
It's March 2020 now, and the issue is still the same! So is the Summer Pack, EA still doing FALSE ADVERTISEMENT!