Lights and sun/night cycle not working

[iyono89]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Hz960
OS Version Android version 6.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1005454353216
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Screen shot picture
What do you expect to see? Night and sun cycle not working. Lights on not working.
Connection Type Wifi
Please select your region Europe
Country United Kingdom
Additional feedback

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lights and sun/night cycle

Spoiler

The rooms are so dark, the lights are not working. Even though I'm at the sun cycle, it is dark, no sunshine, not even the lights are working.

[Phantomlover1717 · Accepted solution]

Have you tried changing these options?

[Phantomlover1717 · Accepted solution]

Have you tried changing these options?