Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Darahim
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Reward screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Finished a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3ish
When did this happen? (dd.mm.yy hh:mm) 11.18.19 6 or 7 PM central time
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Ranked up twice in Battle Pass. Only level 34 rewards were received
What should be happening instead? Level 33 should have been awarded as well
Steps: How can we find the bug ourselves? Not sure really
Ranked up twice on the battle pass and only received level 34’s rewards. Level 33 never gave the currency or the apex pack. Hoping I’m wrong and the game erroneously showed the wrong rewards but don’t know how to check this when I saw both should have been given
