Legends Event Update - Broke Screenshot Ability! - Over A Year No Fix - Help EA?

by xpl0its
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Original Post

Legends Event Update - Broke Screenshot Ability! - Over A Year No Fix - Help EA?

[ Edited ]
★★★★★ Guide

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1060 6GB
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? EmpressJingu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 150
When did this happen? (dd.mm.yy hh:mm) 05.06.2019
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? The 'Legends Event' update broke the Screenshot feature, I can no longer take a screenshot.
What should be happening instead? I should be able to take a screenshot with any key on the keyboard assigned in the settings.
Steps: How can we find the bug ourselves? Assign a key, take a screenshot...

I've been playing around 140 hours of Apex and I've never run into this problem until the 'Legends Event' update.

 

Now when I assign a key for the Screenshot feature in the settings and I press the key nothing happens.

 

I even reinstalled Windows and the game and it still did not work, when I did all this, there was not even an r2 directory being created.

 

Maybe there is a way for me to fix this on my end, if so it would really be great if an EA DEV can work with me on this?

 

I am in a Clan and I run a Gaming Community, and I have no need for installing Rendering Software, I just want the feauture to work in the game so I can take screen shots for the Clan and Community.

 

This is a really important feature I need for the Clan and Community

 

Thanks

Message 1 of 12 (1,077 Views)

set up keybinds in apex and dont work in game

★★★ Newbie

im having problems with my keysbinds they are set up and everything yet they dont work when im in game Frown this happened after the resent patch

Message 2 of 12 (1,087 Views)

Re: set up keybinds in apex and dont work in game

Community Manager

Hey, it looks like the patch came with a few keybind issues. The studio are aware of the issue, hopefully there' be an update soon. 

 

David.png
Stay and Play.png
Message 3 of 12 (1,049 Views)

Re: set up keybinds in apex and dont work in game

★ Novice
@EA_David Has this been fixed yet? I've un-installed and re-installed 2x without any fix. The last re-install didn't even create the r2 folder where the screenshots are stored.
Regardless of what key-bind I use for it, still nothing.... no screenshot.
Message 4 of 12 (953 Views)

Re: set up keybinds in apex and dont work in game

★★★★ Apprentice
@EA_David Heal keybinds were fixed, however as @WoodenPope says, it seems that the screenshot keybind is still broken. Missed screenshotting my first 20 bomb because of it =(
Message 5 of 12 (932 Views)

Re: set up keybinds in apex and dont work in game

★ Novice
@Fakooking Its been bugging the heck out of me. I've been looking all over but cannot seem to find anything.
Message 6 of 12 (920 Views)

Re: set up keybinds in apex and dont work in game

★★★★★ Guide
@EA_David

This is still not working with Season 2... Frown

Any idea on when we might see this fixed?

Screen shots are very important for my Clan, which we use a Promotional Tool!

THANKS
Message 7 of 12 (890 Views)

Re: set up keybinds in apex and dont work in game

★★★★★ Guide

Hello any word please on this?

Message 8 of 12 (871 Views)

Re: Legends Event Update - Broke Screenshot Ability! - HELP

★★★★ Apprentice

Still not working zzzzzz...

Message 9 of 12 (828 Views)

Re: Legends Event Update - Broke Screenshot Ability! - HELP

★★★★★ Guide

It's been broken for over 2 months now...

Message 10 of 12 (821 Views)