Legend tokens disappeared after purchasing Rampart

[MFKN_OmNomNom]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia RTX 2060 Super
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? JebidiahsPubes
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I just used my legend tokens to purchase Rampart
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I just used my legend tokens to purchase Rampart
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 19.08.20 or 20.08.20 cant remember
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I had over 200k legend tokens. I purchased Rampart with my legend tokens and then they all disappeared.
What should be happening instead? I should still have a bunch of tokens left
Steps: How can we find the bug ourselves? no idea

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After downloading Season 6 and using tokens to purchase Rampart, all my tokens disappeared. I had over 200k tokens... What gives?

[EA_Kent · Accepted solution]

Hey there, 

Are you still not seeing the rest of your Legend Tokens? If not, I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. You can find more information on how to create a case with them over at the EA Help website. 

If you prefer you can also speak with them via Twitter or Facebook as well. 

/Kent

[EA_Kent · Accepted solution]

Hey there, 

Are you still not seeing the rest of your Legend Tokens? If not, I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. You can find more information on how to create a case with them over at the EA Help website. 

If you prefer you can also speak with them via Twitter or Facebook as well. 

/Kent