June 2022
After the latest update, while trying to reload the game, I continue to get “your session has expired” message and asked to reload. I’ve reloaded multiple times. What next?
June 2022
Hey @xlorskysolo
Try a few steps from the Basic Troubleshooting Guide. Make sure you have enough storage for the new update.
June 2022
Apparently shutting down my ipad and restarting did the trick!! Thanks!!
June 2022
June 2022
@EA_Gunner same issue here
Restarted device (iPhone 12, ios 15.4)
Reinstalled app twice (once before restart and once after)
Just stuck on the beginning art screen with it saying “loading cantina”
June 2022 - last edited June 2022
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version 15.5
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Can’t get past the cantina load screen: “your session has expired. Either another device has logged into this account, or it has been 24 hours since you last logged in”.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Australia
Country Australia
Hi there - after the last update I have the same error when trying to load the cantina screen “your session has expired. Either another device has logged into this account, or it has been 24 hours since you last logged in”.
Solved: I had to log out of game centre and back in again - once that was done, I could log in again
June 2022
I can’t log in either after a restart and reinstall. I’m using An apple for phone.
June 2022
Hey folks.
Were you able to log in after the hotfix?
June 2022
Yeah. Working now for me.
Cheers for the help
June 2022
Its happening with me too