Latency issues since the patch

[Dadreeze]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon X
Enter RAM memory size in GB 12 GB
What is your gamertag/PSN ID/EA Account name? Dadreeze
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere on the map / While queuing for a match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting / Using an ability / queuing for a match / shooting an enemy
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Since the update there is an latency issue caused by my game connecting to the wrong data center (this can be assumed because when i manually choose the correct data center the issue is fixed). This causes lag. -Damage number come up half a second after hitting the target -Loot dissapears half a second after I press the loot button -Champion ability's take a half a second longer to be used -Queuing takes significantly longer than usual Even after choosing the correct data center I notice other players having lag. By correct data center I mean the one with the lowest ping. Each time I restart the game I have to manually choose the correct data center to have no latency issues.
What should be happening instead? Connecting with the correct data center so nog lag occurs.
Steps: How can we find the bug ourselves? Play the game -> Lag Pick correct data center -> No Lag

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Since the update there is an latency issue caused by my game connecting to the wrong data center (this can be assumed because when i manually choose the correct data center the issue is fixed). This causes lag.
-Damage number come up half a second after hitting the target
-Loot dissapears half a second after I press the loot button
-Champion ability's take a half a second longer to be used
-Queuing takes significantly longer than usual

Even after choosing the correct data center I notice other players having lag. By correct data center I mean the one with the lowest ping.
Each time I restart the game I have to manually choose the correct data center to have no latency issues.

[EA_Blueberry]

Hey, @Dadreeze 

The team is looking into data center mismatching. If you're still having poor connectivity in game can you post details in this thread below so we can pass it along to the Apex Legends team to help improve server quality?

https://answers.ea.com/t5/Technical-Issues/Data-Center-info-gathering-thread/td-p/7934244

Would help us out a lot. Thanks for stopping by the forums to post this.

[Sadsak33]

Me and all my friends were also having exactly the same problem with server mismatching since the most recent update. We all play on the One X and live in the UK. Instead of being automatically connected to the server with the lowest latency in London, we all get connected to a server in the U.S, in Salt Lake City.

As it is not obvious how to change or select a different server on the Xbox version of the game, it took us about a week to find a workaround for it, during which time we had to stop playing the game completely, as the lag and in-game delays were so bad. 

Following the instructions in this video offered a temporary solution for us. 

https://youtu.be/1BXW7DeXD0o

I can only imagine the thousands of players who have stopped playing this game since this bug was introduced to it. It makes the game unplayable, and it seems to be one of the biggest complaints on forums I frequent as to why people no longer play the game.