Re: Land got expanded by itself!!

by Phantomlover1717
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Original Post

Land got expanded by itself!!

★★★ Newbie

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Note FE
OS Version Android 8.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003595629437
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know. It happened randomly.
What do you expect to see?
Connection Type Wifi
Please select your region Asia
Country
Additional feedback Hi. There is a problem in the game that is frequently happened with me lately. Every while my land get expand by itself, and that takes a lot of simoleons. Why is this happening? This is unfair!! The last one happened an hour ago, and I think this is the fifth time it happened with me.

 

Hi.

There is a problem in the game that is frequently happened with me lately.
Every while my land get expand by itself, and that takes a lot of simoleons. Why is this happening? This is unfair!!
The last one happened an hour ago, and I think this is the fifth time it happened with me.

Message 1 of 2 (254 Views)

Re: Land got expanded by itself!!

That is really weird, best thing would be to contact an EA game advisor about this issue. See if they see something weird happening with your account.

You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.

 

Open the spoiler for pictures:

 

Spoiler
collaged.jpg

If this fails for some reason, or you can't access The Sims Mobile app. 

You can contact EA through this link: https://help.ea.com/en/contact-us/

If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

 

You can also choose to contact an EA game advisor through social media:

- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/


----------------

Answers HQ Guardian

do not work for EA

 

Message 2 of 2 (245 Views)