Land Expansion - Sims Festival Bug - Seasonal Task [ Edited ]

[EA_Avinash]

Hello Simmers,
 
We’re aware of the Sim Festival bug that some of you are experiencing with a Season Task on purchasing land when your lots are already full.
 
We understand that this Seasonal Task is unachievable and the team is working on a fix for the next update.
 
In the meantime, those of you who have purchased all Land Lots will be granted a free skip for this task. To be eligible for the free skip, please submit a support ticket to https://help.ea.com/en/the-sims/the-sims-mobile/ along with your Player ID and screenshots of the Briny Heights map.
 
Thanks to our community for alerting us to this bug.- The EA Team

[SalixCat]

@EA_Avinash Thanks for the information!

[StellaKarameloh]

@EA_Avinash already submitted. Hope to get the help soon!

[simmigurl]

I couldn't submit a ticket on this link 

[EA_DragonsEye]

What happens when you try to submit said ticket? @simmigurl 

[8eb93c9e00b67094f21bbbfa68dbcc7c]

@EA_Avinash I have this as well and added a Me too to it. Hope that’s sufficient.

[simmigurl]

Nothing happens here's a screenshot 

[EA_DragonsEye]

Hi @simmigurl! Try with the option missing content, never received content and explain the issue that your game has

[simmigurl]

Thanks but I ended up just paying to skip through it all.

[renbar152]

Does this also include the new $10 lot we have to purchase?