Land Expansion Purchase Button Not Working

[pwqs810saq8g]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11 Pro
OS Version 15.2.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Every time I try to select a plot for “Land Expansion” next to my house, the pop up to purchase appears, buy when I select purchase nothing happens (despite having plenty of Simoleons).
What do you expect to see? I expect the pop-up to allow me to process the land expansion
Connection Type Wifi
Please select your region North America
Country United States

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In the attached image when i select “Purchase” nothing happens despite having over 3k simoleons

[EA_Lanna · Accepted solution]

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Marked as Solution for Visibility Purposes

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Hello Simmers, 

Thanks for sharing these reports with us. This is on our radar. We've made a post to share this here: "Issues with Sim Festival tutorial & Seasonal Tasks" and will do our best to keep you updated. 

Thanks all,

EA_Lanna 

[EA_Sanah]

Hey, 

Can you please send me your Player ID in a personal message along with the name of the issue- "Nothing happens when I click "Land Expansion Purchase Button ?"

This information will help us report the problem and begin an investigation. 

[Dyoliya]

@EA_Sanah Can you also help me? I have the same problem

[sonpan27]

Hello, I'm having the same problem as well. How can I communicate with you in order to fix the bug? Thanks!

[KatlaStorm]

I have the same problem in a new plot.

After clicking the «me too» button on your bug report, @pwqs810saq8g , I got a new badge: the «you are not alone» bagde. You get this badge when you have clicked «me too» 25 times. Getting nice badges in this forum is fine, but this particular badge was not really one I wanted to see…

[scavalli2016]

I am having the same problem, along with not being able to demolish house or remove rooms, can't make sims passive, sims not having standard or Long events, one of my sims has no event options at all, can't do workshop as no option to start appears, simcash from STS event that I have won is not credited, and season pass on left hand side of screen will not go.

[7658320]

I'm having the same problem as well

[T21GymnastMom29]

Same here. I try to purchase more land…nothing happens. I’d appreciate a bigger backyard for my Sims multistory home. A patio slate size is definitely not big enough…especially if I have a party.

[kenzie_davis]

The game won’t let me purchase land, start certain events, and it has a tutorial button stuck in the top left corner and I can’t see how many tickets, fashion gems, etc. that I have in inventory. Could you please help me with this? Thank you. 

[Flora177]

I have the same problem. Please can you help fix it?