Re: Laggy servers

by EA_Aljo
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Original Post

Laggy servers

★★★ Newbie

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? TTV Zeyalon
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just trying to play
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? It happens every game
When did this happen? (dd.mm.yy hh:mm) Everyday
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Lag spikes, no regs, wallbangs, prediction errors, messes with aim assist, causes instant death and all sorts of things
What should be happening instead? The game should be running at normal capacity
Steps: How can we find the bug ourselves? I guess by playing the game from an xbox one S idk

I've tried every trouble shooting step with EA help and my connection to the servers is 20 ping but when I go in game it rockets up to 50 to 90 ping if not more, It shouldnt be doing this no other game does this and my connection is 100% secure on my end I promise.

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Re: Laggy servers

Community Manager

Hi there, @TTVZeyalon.

 

We can go through some troubleshooting if you like. It's probably similar to what EA Help suggested, but I'm happy to run through it again with you. Do you play on a wired or wireless connection? Thanks!

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