LS Geo TB Game Freeze [ Edited ]

[no_its_becky23]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version 14.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 732-694-944
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Game freezes on intermission screen between wave 1 and 2
Steps: How can we find the bug ourselves? Play wave 4 mission with Jedi Knight Luke lead and 4 Jedi
Connection Type Wifi
Please select your region North America
Country United States

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version 14.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 732-694-944
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Game freezes on intermission screen between wave 1 and 2
Steps: How can we find the bug ourselves? Play wave 4 mission with Jedi Knight Luke lead and 4 Jedi
Connection Type Wifi
Please select your region North America
Country United States

‌

Your game freezes 

[EA_UltraSlide · Accepted solution]

Hi @no_its_becky23 and thanks you for reporting this.

The team are aware of this and are currently investigating the cause. Please see the latest Forum post: LSTB Loading Issues

[irakliswgoh]

I have android. The game froze in phase 4 south, entering the second wave. 

[pcuvillo]

Lot of people in my guild having that exact problem today: game freezing after 1 successful wave in Light Side Battle of Phase 4 South. All of them were using a Rebel team (CLS)

We are receiving no points for that wave and cannot use that team again or try again that mission 

[jamescha01]

SImilar issue for LS TB for the mid LS CM in P4.  Doesn't even load when you go into the fight, but your team is wasted.

[Aguermo]

Game gets held up on load at start of battle for all middle missions including KAM special mission and only gets held up between waves 1 and 2 on the South area light side combat mission. Nexu and GAS 501st missions in the south area work fine. 

[ChristophIV]

@Aguermo Do you have an ally code there? Also @jamescha01 @irakliswgoh @pcuvillo

[pcuvillo]

Yes, it’s 457-172-882

[ChristophIV]

@pcuvillo Thanks. The more ally codes available, the easier it is for the team to investigate.

[irakliswgoh]

My ally code is 675245645

[EA_UltraSlide · Accepted solution]

Hi @no_its_becky23 and thanks you for reporting this.

The team are aware of this and are currently investigating the cause. Please see the latest Forum post: LSTB Loading Issues