LS Geo. Attack buttons missing

[PickleIbby]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 6s
OS Version 14.7.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 114-772-569
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug My attack buttons disappeared in LS Geo. Can’t even back out. I’m on phase 4.
Steps: How can we find the bug ourselves? If I can retry that would be great. That or reward for 4/4 completion.
Connection Type Wifi
Please select your region South America
Country United States

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Stuck on round 4 of LS Geo.

[EA_UltraSlide · Accepted solution]

Hi there @PickleIbby and thanks for the report.

We have checked the logs available to us and cannot find a reason for the crash that you encountered during your TB battle.

Please have a look at our troubleshooting guide in the hopes that it will help you in the future: Android | iOS.

Unfortunately, TB battle results are final and cannot be changed.

[EA_UltraSlide · Accepted solution]

Hi there @PickleIbby and thanks for the report.

We have checked the logs available to us and cannot find a reason for the crash that you encountered during your TB battle.

Please have a look at our troubleshooting guide in the hopes that it will help you in the future: Android | iOS.

Unfortunately, TB battle results are final and cannot be changed.

[PickleIbby]

Happened again today in ship arena. I used 50 crystals too to get a guy off my back. Can that be refunded at least? This is getting old.

[Trouserdeagle]

This happens to me every time with the same team vs GG in wave 4 of P1 mid. The other phases and missions are ok, just this one. I've just stopped using CLS there now.

Word is if you switch to 1x speed before opening with Han it stops it from happening. 

[orangenz]

Yes! Wave 4 of P1 Geo light side vs GG. Pinned EA post on the topic