November 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? All BUT Journey to Batuu and Snowy Escape
Steps: How can we find the bug ourselves? Create configured stairs and try and have sis go to next floor
What happens when the bug occurs? Sims won't climb stairs that are configured
What do you expect to see? They won't climb stairs or go down them.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Sims will climb non-configured stairs but won't climb configured stairs.
November 2020
December 2020
Did complete reinstall and yet the problem persists. The game is unplayable since the last update!
December 2020
December 2020
Well that's a huge mess then, hope the developers fix this asap!
December 2020
I am hoping as well, this has ruined a great build for me! The only way to cure it is to remove an outside wall .......
December 2020
December 2020
I updated my game whenever the latest November update happened. I am playing right now and my sims will not go up or down stairs. There is absolutely nothing in the way. Along with this, my front door is not considered the front door. I’m not sure why this is. It’s the closest door to the street.
December 2020
@savmoney666 I've merged your post into the bug report for the stair routing issues. Please click the "Me Too" button at the bottom of the first post on the first page of the thread.
You can set any door as the front door simply by clicking on the door and selecting "Set as Front Door."
December 2020
Could'nt find a new topic with this issue...
My sims can't go up the stairs...
I first noted the issue on Dec 3rd 2020.
I use PC, Origin. Good gaming computer, so that should'nt be an issue...
Game updated, no mods or CC.
Most recent changes are - installed "my first pet stuff" and updated the game on December 2nd.
At first I had a platform with 2 staircases leading up to the second floor. When that didn't work, I removed platforms and just used a regular base game staircase. There is extra space to move around on the 1st and second floor, so I just don't get why sims won't go upp the stairs..?? BUT - a cat could go up the stairs!
Any suggestions?