Kylo wouldn’t gain health back or turn meter

[quickgreg777894]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 559-418-244
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug During tier 6 of kylo event for ultimate material kylo wouldn’t gain any health back and wouldn’t get full turn meter from other team member when it was given I lost 70 tickets due to this crap contact help and got the runaround the guy sunny wouldn’t give me my 70 tickets back I was told to post this so here it is
Steps: How can we find the bug ourselves? Play the event tier 6 supreme leader kylo ten event
Connection Type
Please select your region Other
Country United States

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[GladOS-013]

Hi, can you please explain what exactly was happening? Which skills from which characters were you using when you expected Kylo to gain health and turn meter? What squad did you bring?What debuffs were on him? How many stacks of Memory did Rey have?