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Kicked out at the beginning of match and got RP and 10 mins penalty...

by SamNoNick
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Kicked out at the beginning of match and got RP and 10 mins penalty...

★★★★ Novice

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA 3080
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? SamNoNick
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Didn't notice
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam, but just when I go there
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? I Picked Wraith
Which Legends were your squad mates using (if applicable)? one picked Pathfinder the other I don't remember
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was on the part of watching my and my teammates banners right before the match starts
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was seeing the squad mates screen and it kept there for so much time and then I got kick out of the server
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2 or 3
When did this happen? (dd.mm.yy hh:mm) 14.09.2021 5:40 GMT London
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I got kicked out from the server and then got a ranking penalty of 48 points and 10 mins of penalty time
What should be happening instead? It should have showed the champion squad and then entered the map
Steps: How can we find the bug ourselves? The way I got it was just doing the normal process of starting a new Ranked Game

I honestly just want my 48 points back, I don't have time to dedicate as much time as I would like but loosing 48 points for something that I didn't do felt super unfair...

Message 1 of 31 (2,407 Views)

Accepted Solution

Re: Kicked out at the beginning of match and got RP and 10 mins penalty...

Community Manager
@SamNoNick Sorry, we don't have a way to regrant the lost AP, but we'll pass this on.
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Message 2 of 31 (2,404 Views)

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Re: Kicked out at the beginning of match and got RP and 10 mins penalty...

Community Manager
@SamNoNick Sorry, we don't have a way to regrant the lost AP, but we'll pass this on.
David.png
Stay and Play.png
Message 2 of 31 (2,405 Views)

Just loss -72 RP due to Server Issues

★★ Apprentice

Respawn tweets out that they fixed matchmaking but in-game I couldn't even connect with my buddy in the Ranked match and lost -72 RP. Then I give him Squad leader and we head into another match, 1/4 of the lobby didn't even connect into the game and then both him and the random teammate disconnected within 20 seconds of the ship flying...

Message 3 of 31 (2,404 Views)

Re: Just loss -72 RP due to Server Issues

★★★ Newbie
@xDarkomantis Yup tonight particularly sucked, and this issue is becoming ridiculous. Is this penalty really that effective that it's worth inconveniencing the general player population?
Message 4 of 31 (2,398 Views)

Re: Just loss -72 RP due to Server Issues

★★★ Newbie
@xDarkomantis the same thing kept happening to me I lost over 100rp due to this issue and kept losing teamates
Message 5 of 31 (2,377 Views)

Re: Just loss -72 RP due to Server Issues

★★★ Novice

I have the same issues. I just cannot play ranked anymore because of this.

Message 6 of 31 (2,357 Views)

Re: Just loss -72 RP due to Server Issues

★★★ Newbie

I lost points as well as I was trying to play ranked. So frustrating!!

Message 7 of 31 (2,335 Views)

Re: Kicked out at the beginning of match and got RP and 10 mins penalty...

★★★★ Novice

Happened again... Not possible to play ranked games...

Message 8 of 31 (2,248 Views)

Re: Kicked out at the beginning of match and got RP and 10 mins penalty...

★★★ Newbie

They cost me over 140pts said it put me in a game and then kicks me 10 seconds in two games in a row gives me 10 min penalty and -72 pts so I’m done. That is *. I was 400 pts from diamond. And they just take points 

Message 9 of 31 (2,225 Views)

Re: Just loss -72 RP due to Server Issues

★★★ Newbie
@WesternHeWolf Me too 144 pts just gone
Message 10 of 31 (2,222 Views)
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