Kicked From Arena Game

[LordLoop2957]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Dont know
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? LordLoop
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It was during an arena game the map with mirages party thing
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 15.06.21. 18:10
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kicked from game and returned to main menu. Causes bans and rp drops
What should be happening instead? Not being kicked
Steps: How can we find the bug ourselves? Fix the servers

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I was kicked into the main menu while playing an arena game. This gave me a 10 min ban, this was particularly annoying because i was trying to do some last minute challenges for the recent arena event. Really disappointed.

[EA_Barry · Accepted solution]

@LordLoop2957 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

[EA_Barry · Accepted solution]

@LordLoop2957 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.