January 2016
Hi Guys. Very neat fun game you created here thank you. So I was excited to see that I could reduce my Cooldown for the Jedi Healing Special power and started working for it. Once I did it, the Cool down INCREASED instead of decreased! It was at 3 and it went up to 4 now instead, pretty much ruins this Character his Healing ability is his best power.
This has been going on FOR QUITE SOME TIME ALREADY, and I think it is not only the Jedi, other people are reporting any upgrade that is supposed to reduce Cooldown by -1 instead increases it by 1, and sometimes the cooldown number appears to randomly jump around. See here for MANY more people reporting the issue:
Dec 1 - Quote, "I have upgraded several characters' abilities with "cooldown -1“ upgrade. Instead these abilities cooldown became 1 turn longer, not shorter. " Many people here are reporting the same thing. Posts here go all the way to yesterday, here is another quote, this is EXACTLY what happened to me:
This just happened to me. Super excited to get the Consular heal from 3 to 2 turns. It has Always been 3 turns since i started mid dec. NOW instead of 2 turns like i expected its 4 turns! EA. U have to fix this FAST. Friends are quitting the game because of this. We are even paying for your product. Im out if this is not fixed within a few days!
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/4673/cooldown-on-jedi-consulars-heal
Until this is fixed I really do not want to play anymore, he is one of my best guys and this ruined him for me, healing is critical to survival, I feel so burned by this.
Hope it could be fixed soon I don't want to play or upgrade anyone else either making them crappier too
January 2016
Expect to be ignored. They don't seem to want to fix or even acknowledge issues. They just want your money. Can you tell I'm a bit jaded?