Ally code: 179-757-447
Same issue as the other players here, game crashes in Tier I of Kenobi event, meaning lost tickets. I've tried to talk to customer support and it's been quite disheartening. Will we be able to be reimbursed for these crashes?
So for now we just keep trying the battle and randomly losing LS currency to crashes, in the hopes of eventually getting JMK?
This just happened to me.
ally code: 544-473-577
date and time: 8/31/2021 around 9:25 est
Device log: attached
When the event crashed I did lose the 15 GL tokens for light side.
Just happened twice at around 8:45pm and 8:50pm MST. Phase one battle. Happens just after defeating one of the manga guards. Apple iPad. 187-264-365. Not having luck with log attachment.
This just happened to me a second time during the 1st tier of the event. It occurred at 10:30 am est. now have lost more of the GL event tokens that I spent over 300 crystals to obtain.
This happened again 5 minutes later at 10:35 am est. This is now 45 GL tokens lost. It crashed two out of the three battles I attempted today for the event. My information is the same as above.
September 2021 - last edited September 2021
@dyse4212 Before selecting the tier, hit screen record, then select the tier and launch the battle. Hasn’t crashed on me once since I started doing that. Just remember to stop screen record, one time I recorded for an hour and a half 😂