Jedi Master Kenobi event crash report investigation (log request)

[xgxw5xe7egha]

Ally code:184-459-678

Platform:android 12 MIUI 13.0.1 Poco x3pro

Date and time of the crash (please add your time zone!): 05.28.2022 11:15 gmt+3

Device logs (a guide on how to get the logs can be found HERE)

Any additional details: I tried p1 twice. First time got frozen second time app crashed. Wasted my tickets. 

[Sabbath4232]

Ally code: 435-127-849

Platform: iPhone 13 iOS 15.4.1

Date & Time: May 28th, approx 6 am PST

I was kicked out of the game while I was in the midst of a battle in tier 1. Lost 15 light side currency 

[namuH]

• Ally code: 713-422-974
• Platform: iOS 15.4.1
• Date and time of the crash (please add your time zone!): 0:25 GMT+2
• additonal Information: game shuts down when starting tier 1 of the JMK event… happened twice… tickets are gone… the forum does not accept the type of data my iPhone provides as log data.

[GregoryJswgoh]

511594596 game crashed during JMK event CST 8:40am on Apple iPhone ios15.5

[GregoryJswgoh]

The crash happened again at 9:21 pm cst on Apple iOS 15.5 ally code 511594596. Does this only happen on tier 1 or is it on all tiers? 

[qx6jdvqyyztb]

• Ally code: 493-316-448
• Platform: Samsung S10, Android (latest)
• Date and time of the crash: 2022-05-31, 00:18
• Any additional details: Crash during Tier 1, while reading ability for Cody (holding down ability button). 

[GregoryJswgoh]

@GregoryJswgoh Is there a fix for this issue or what is the process to eventually earn the shards?

[MiiNeo76]

Ally code: 448-371-539

Platform: Android 12, UI 4.1

Date & time of crash: 2022/06/01, 1852 hrs & 1905 hrs,  (GMT-5)

Today I played it 4 times, 2 fine, 1 crash, 1 fine, 1 crash. Blew through 650 crystals on refreshes, not cool this isn't fixed yet. This is the last battle before unlocking him.

Problem happens after a Magnaguard takes his bonus turn after death & just before GG attacks. Both times.

I uninstalled, rebooted, re-installed, crash.

Would it really kill the developer to at least reimburse the crystals lost?

A little good will to us that put up with this?

I've been searching through the bug report, can't find what I need, little help?

[jimpick316]

• Ally code:251-153-538
• Platform:android
• Date and time of the crash (please add your time zone!):Friday, June 3rd 2022. 6:25 Eastern

[c8082b59ef346e80]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? IPhone 12 pro
OS Version 15.5
Ally Code: 317-776-869
What type of issue do you have? Gameplay, see summary below.
How often does the bug occur? Last 7-8 attempts in a row. So quite often.

Summary: Wasted many many (did I mention many?) light side credits. During gameplay, when magnagards are about the get killed (tier 1) the game collapsed during JMK event. 
Connection Type Wifi and data
Région: Québec, Canada
Thank you for your support