This has happened twice on the first mission.
Ally code: 273-368-241
Platform: iPhone 11 iOS 15.4.1
Date and times:
26 Apr approx 0730 London
27 Apr 0850 London
On the first occasion it was mid battle. On the second it was as the battle started. Before the second incident I deliberately closed all other running apps, clearly to no avail.
I have tried to attach the crash logs. I hope that’s what you need - there was no SWGOH label but the time stamps seem right. I can’t upload the whole thing as the file type (ips) that the iPhone creates comes up as ‘Unsupported extension type’. I’ve attached photos of the first part. Hopefully that is of some use.
Would you please publish the extent of the issue (E.g. does it affect just P1 or all missions?) and ensure that I and others are credited the lost GL tickets. You might want to use this opportunity to reconsider the whole GL ticket system as it is universally hated by the player base! At the very least, tickets should only be used after a successful mission completion.
The game just crashed on me during tier 1 of the event. I'm playing on Android. This happened at approximately 2:13pm eastern time. The game turned itself off and returned me to the home screen, costing me 15 tickets. This happened as i was using a basic attack of the clone character who shares 5's kit, and was attacking a magna guard. My ally code 255-127-179. I'm at work right now and do not have time to generate an error log. Getting those wasted tickets back would be lovely. Please help.
April - last edited April
The game just crashed on me again during the tier 1 battle. The audio stopped working about halfway through the battle, then the game froze as the transition from the victory screen was happening. I've included a screen shot. You can see the edge of the transition on the bottom left. The app froze like this for about a minute then force stopped. Please fix this. After all we've put into farming the prerequisites. This is nonsense. Give me a break.
The game keeps crashing for me on the Jedi Master Kenobi journey guide event.
Yesterday (4/28 around noon EST) it crashed during the opening cutscene after "hello there"
Today (4/29 around 11:40am EST) it crashed twice running it. Once before the opening cutscene even started after I clicked the battle button on the squad screen, and the second was randomly in the middle of battle.
These crashes waste my tickets needed to run the event. I beat it 4 times without incident, and now it has crashed 3 out of the next 4 times.
Ally code 157-297-773
Playing on my Google Pixel 6 Pro running Android 12
I will post the logs if requested. Due to the age of this thread I'm afraid no one will read this.
Posting here at the recommendation of support (screenshot attached)
5/4/22 @ 0930 and 0936 central standard time zone
tier 1 crashed at the introductory scene twice causing me to lose the tickets and not being able to proceed with the battle.